Project Summary
Date: August 2006 - June 2008
Details: Deployment Solutions provided cable management services at 4 different luxury resorts in the US and Puerto Rico. Our project management team created simple affordable solutions to manage the network and video cables in each individual hotel suite (over 1500 rooms total). These cable management solutions were implemented by our technicians, closely working with property staff, to coordinate the effort during and after business hours. Flex conduit and desk grommets were installed behind every television in the luxury properties to mask the appearance of any cabling to guests. Our technicians were also responsible for taking a high resolution photo of each room install and submitting the photos to our customer daily. The results of completing cable management at the first property resulted in high levels of customer satisfaction, and we were quickly asked to complete cable management at additional properties in the US and Puerto Rico.
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Over 90% of our customers return to Deployment Solutions for additional services and future projects. We are able to dispatch technicians within 24hrs for any urgent break fixes, often resulting in a tech visit and resolution just hours from receiving the initial work order from our customers.
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