Project Summary
Date: 2007 - Present
Details: Not limited to only hardware and cabling installs, we completed several software installations nationwide for a large software company at different hospitality properties. One of our project managers was fully trained by the customer to install and troubleshoot their software program. Our trained project manager then completed a site schedule provided by the customer that included properties in 11 different states. By creating an install script and providing our own project manager as a help desk to our technicians, we saved the customer time and money.
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Over 90% of our customers return to Deployment Solutions for additional services and future projects. We are able to dispatch technicians within 24hrs for any urgent break fixes, often resulting in a tech visit and resolution just hours from receiving the initial work order from our customers.
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